All prices are payable in UAE Dirhams and all major credit cards are accepted (Visa/Master/Amex/Diners/Union Pay)
Daily & Weekly Rentals
Pre authorization will be blocked on a valid credit card based on the type of the car
Monthly Rentals
A pre authorization will be obtained on a valid credit card for the insurance excess, depending on the type of the car. For all monthly rentals payment are to be made in advance.
Airport Location: Vehicles rented from Ruwais or Al Ain locations and returned at Abu Dhabi Airport and vice-a-versa are subject to a AED 225 drop off ( Airport Parking Chargable )
Toll Tax (Salik) will be charged @ AED 5/- per crossing and rates are subject to change without any prior notice.
All fines incurred by the hirer are his/her liability and will be charged with a 10% administration fee.
Returning the car at the airport will entail a mandatory airport return charge as detailed below:
The insurance does not cover any accidents / damages if the vehicle has been driven under the influence of alcohol / drugs or used for racing, towing and off-road driving or any other activity considered against the UAE law. Any Such violation of law would make the hirer liable to pay for the total damages to the vehicle and any ancillary damages caused.
Minimum age requirement for driving rented vehicles is 25 years.
Incase if vehicle is impounded by the authorities for any violation of the Law the customer will be liable to compensate Dreamz for both the Impounding charges and loss of rental.
We recommend that the baby seats are pre-booked to ensure availability.
We recommend that the GPS are pre-booked to ensure availability.
Dreamz Car Rental is not liable for any errors, inaccuracies, omissions, or for any
loss or damage suffered by users arising out of usage of any of the information
published on any pages /maps on the Garmin GPS
The hirer is liable to pay for charges of AED 1000 for the loss of the Unit. In
case of any damages all charges as determined by Dreamz are payable.
Vehicle can be driven within the geographical boundaries of UAE only
Daily, Weekly & Monthly Rentals
Mileage on limit Daily - 250km, Weekly - 1400km & Monthly - 4500km rental
In order to avoid any refueling charges it is advisable to return the vehicle
at same fuel level. If the vehicle is returned with a lower fuel, refueling charges
will apply.
Rental Charges are on a 24 hour basis
1. Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE. 2. United Arab of Emirates is our country of domicile. 3. Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website. 4. If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection. 5. The cardholder must retain a copy of transaction records and Merchant policies and rules. 6. Car no.is subject to change but will be replaved by same or higher category of car
1. All credit/debit cards details and personally identifiable information will NOT
be stored, sold, shared, rented or leased to any third parties.
2. The Website Policies and Terms & Conditions may be changed or updated
occasionally to meet the requirements and standards. Therefore the Customers’ are
encouraged to frequently visit these sections in order to be updated about the
changes on the website. Modifications will be effective on the day they are posted.
3. Some of the advertisements you see on the Site are selected and delivered by
third parties, such as ad networks, advertising agencies, advertisers, and audience
segment providers. These third parties may collect information about you and your
online activities, either on the Site or on other websites, through cookies, web
beacons, and other technologies in an effort to understand your interests and
deliver to you advertisements that are tailored to your interests. Please remember
that we do not have access to, or control over, the information these third parties
may collect. The information practices of these third parties are not covered by
this privacy policy.
We accept payments online using Visa and MasterCard credit/debit card in AED (or any other agreed currency).
1. www.dreamzuae.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE. 2. Multiple transactions may result in multiple postings to the cardholder’s monthly statement.
Refunds will be done only through the Original Mode of Payment.
This online reservation facility does not constitute a contract for the supply of
vehicle rental services. A contract will be entered into at the time of rental and
will be governed by the laws of the country of rental.
Dreamz prepaid rental booking showing a specified value will be accepted as a means
of payment of the reservation charges at rental counters. The booking must be
accompanied by a credit card both for security and to cover the charges not
included in the booking value, such as fuel, extras, and excess in case of damage
or loss of the rented vehicle. A pre-authorisation will be taken on the credit card
to cover excess & other additional charges at the time of vehicle hire.
Standard Dreamz UAE Terms and Conditions apply. All rentals may be subject to
additional surcharges (e.g. for special equipment, additional drivers, young
drivers, optional insurances, fuel, Salik, Traffic fine etc.).
All rentals are subject to an insurance excess, optional insurances are available
to excess.
Credit cards are accepted for online payment. Please note the Credit card used online must be presented at time of pick up. Credit card on the name of card holder must be available at pick up location. This is a mandatory requirement. The credit card must have enough funds to cover the security deposit.
Dreamz Car Rental UAE applies Cancellation and No Show/Lost Rental charges on all prepaid rates booked from www.dreamzuae.com
1. Any change to a booking made online or through the call center will be
recalculated based on the availability and prices at the time the change is made.
This may be greater or lesser than the price originally booked. This applies to
changes made to:
a. Drop off location | b. Pick up date and time | c. Drop off time and date | d.
Vehicle group |e. All other additional products.
2. Any modification for changes made online would have an amendment fee of Aed:
50.00
3. The primary customer name and the pick-up location on a reservation cannot be
changed. If you wish to change the primary name or the pick-up location, then you
must cancel the reservation (see below "Cancellations") and make a new
reservation.
4. You will be asked to enter a valid credit card number at the end of a change to
a prepaid reservation. This MUST be the same credit card that was used for the
original reservation. If you wish to change the credit card, then the original
reservation must be cancelled (see below “Cancellations”) and a new reservation to
be made.
5. Administration charges will not apply to amended bookings, unless the amendment
significantly changes the original booking, in which case it will be subject to the
cancellation fee detailed below. All requests to amend a booking will be subject to
normal availability of the requested vehicle. Prices may change between the date of
the original booking and the amended booking, in which case the later prices will
apply.
1. Customers may cancel a pre-paid booking with an administration fee of AED: 500.00
if Dreamz car rental is advised 2 days prior to pick up date.
2. For cancellations of rentals with less than 2 days’ notice, Dreamz Car Rental
will charge one day rental of the reservation and an Administration fee of AED:
500.00.
3. Refunds will be made to the credit card that the original booking was made on
within 21 working days.
1. There will be no refund for unused car rental days on a prepaid rental, once the
rental has started.
2. There will be no refund if the customer fails to show up for a rental that has
not been cancelled prior to the pickup date.
If a rental needs to be extended once the car has been picked up, local rental rates and policies will apply for the additional days and the additional charges will be settled by customer's credit card.
Cash as a form of payment is only accepted at the end of rental. At the beginning of rental a credit card is required for the deposit.
If you make a reservation specifying a pick-up location and you do not arrive at the specified pick-up location for the rental within 4 hours of the specified pick-up time, (or if the location closes before then, by the locations closing time), the reservation will be treated as a No Show and charged accordingly.
Your extras, i.e. GPS, Baby seat etc. are payable at the rental location & is subject to availability.
P108,Binary Omaniyat, Business Bay,
Dubai, Po Box 45360.
